Legal

LEGAL NOTICES

 

Welcome to the  https://kh.totalenergies.com/ website (the Website). By connecting to our Website, you acknowledge that you have read, understood, and accepted (without limitation or reservation) these General Terms and Conditions of Use and our Personal Data Protection Policy. Please note that if you visit other TotalEnergies websites, different general terms and conditions and policies concerning personal data protection apply to these sites. We recommend that you read their legal notices carefully.

  1. IDENTITY

    Company: TotalEnergies Marketing (Cambodia)
    Head office: ANINA Building 6th Floor,
    No 240, St.271, B.P 600, 12351,
    Phnom Penh, Cambodia

    Technical design, hosting, and development of the Internet site: GFI Informatique, a French limited company having a share capital of 108,587,484 Euros whose registered office is located at 145, Boulevard Victor Hugo 93400 Saint Ouen – France, registered under number 385 365 713 with the BOBIGNY Trade and Companies Registry. Contact number: + 33 (0)1 44 04 50 00

    Graphic charter design:
    Dagobert SAS, 432 632 495 R.C.S. PARIS, 39 rue des Mathurins 75008 Paris – France

    The companies in the TotalEnergies group (to which the Company belongs and its directly or indirectly owned subsidiaries), have their own legal existence and independent legal status. This Website sometimes refers to “TotalEnergies” and “the TotalEnergies group” for convenience where references are generally made to TotalEnergies S.A. (the holding company) and its subsidiaries and affiliates. Likewise, the words “we”, “us” and“our” are used to refer to the Company or any company of the Total group in general or to those who work for them. These expressions are also used where no useful purpose is served by identifying the particular company or companies. It cannot be inferred from these expressions that TotalEnergies S.A. or any of its subsidiaries or affiliates are involved in the business and management of any other company of TotalEnergies group.

  2. INFORMATION ABOUT ACTIVITIES

    The Company has posted this Website online to present to you its activities and provide you with information and recommendations relating to its activities. The Company may modify the information stored in this Website at any time and without prior notice. This information is provided as general information without any guarantees that is fit for any specific purpose.

  3. INTELLECTUAL PROPERTY

    • 3.1 Property of the Company
      • 3.1.1 All information or documents (text, animated or static images, databases, sounds, photographs, know-how, or cited products) stored in the Website as well as all elements created for the Website and its general structure are either the property of the Company or the companies within the Total group or are subject to rights to use, duplicate or represent them.
         
      • 3.1.2 This information, documents, and items are subject to laws protecting copyright insofar as they have been made available to the public via this Website. No license or any right other than to view the Website has been granted to any party with regard to intellectual property rights.
         
      • 3.1.3 Duplication of Website documents is authorized solely as information for personal and private usage. Any duplication or usage of copies made for other purposes is formally prohibited and subject to prior and formal authorization by the Company. In all cases, authorized duplication of information stored on this Website must cite the source and make adequate references as to proprietary.
         
    • 3.2 Distinguishing signs
      Unless otherwise stipulated, company names, logotypes, products, and brands quoted on the Website are the property of the Company or of the Total group or are subject to rights to use, duplicate or represent them. You may not use them without prior written authorization from the Company.
       
    • 3.3 Databases
      The Company is the controller of databases on the Website and the Company is the owner of any databases made available. You may not extract or reuse a substantial qualitative or quantitative portion of the databases, including for private purpose.

  4. YOUR UNDERTAKINGS

    • 4.1 Right to use information
      Each visitor of the Website providing information grants the Company all transferable rights concerning that information and authorizes the Company to use it. Information provided by visitors shall be deemed not confidential. However, the information provided is personal data as defined by applicable laws, which means we undertake to process it in accordance with our Personal Data Protection Policy which applies to this Website.
       
    • 4.2 Compliance with the law
      Each visitor of this Website also certifies that he or she complies with these measures and current laws and in particular:
      • 4.2.1 has the ability and means required to access the Website and use it;
         
      • 4.2.2 has checked that the IT configuration used does not contain any virus and that it is in full working order;
         
      • 4.2.3 grants the Company and partners where applicable a right to use the information provided (other than data of a personal nature)
         
      • 4.2.4 must keep confidential and is consequently liable for the use and security of access codes and passwords that the Company may send you to access specific sections. The Company reserves the right to suspend your access to the Website in the event of fraudulent use or attempts at fraudulent use of that access.

  5. HYPERTEXT LINKS

    • 5.1 Activation of links.
      The Company formally declines any liability as to the content of Websites to which it provides links. Those links are offered to users of this Website as a service. Please consult the general terms and conditions and the personal data protection policy for the websites to understand their practice. The decision to use links is taken solely by the Website users. We may modify or delete a link on our Website at any moment.
       
    • 5.2 Link authorization.
      If you wish to create a hypertext link to this Website, you must obtain prior written authorization from the Company using the contact details at the end of this document.

  6. FORMAL NOTICE

    • 6.1 Information
      • 6.1.1 The information available on the Website (Information) is provided in good faith.
         
      • 6.1.2 This Information is considered correct at the moment it is published on the Website. However, the Company neither represents nor guarantees the comprehensiveness or accuracy of the Information. You fully bear the risks arising from your reliance on the Information. Under no circumstances will the Company accept liability for injury arising from reliance on or use of the Information.
         
      • 6.1.3 The Information shall not be deemed a recommendation to use information, products, procedures, equipment, or formulae contravening a patent, copyright or registered trademark. The Company declines any explicit or implicit liability in the event that use of the Information contravenes a patent, copyright or registered trade mark.
         
      • 6.1.4 The Company and all directly or indirectly owned subsidiaries or affiliates of the Company and any company within the Total group categorically rejects any interpretation that may assimilate the content of its websites to purchase offers or incitements to acquire shares or other listed or unlisted negotiable securities of TOTAL S.A. or any company of the Total group.
         
      • 6.1.5 No explicit or implicit guarantee is given regarding the commercial nature of the Information or its suitability for a given purpose as well as the products to which the Information refers.
         
      • 6.1.6 Under no circumstances does the Company undertake to update or correct the Information on the Website or otherwise disseminated on the Internet or on its web servers. Similarly, the Company reserves the right to amendor correct the content of its Website at any time without prior notification.
    • 6.2 Forward-looking statements
      • 6.2.1 The Information may contain forward-looking statements concerning the financial position, operating results, activities, and industrial strategy of the Company, TOTAL S.A. and/or companies of the Total group. Such statements are subject to risks and uncertainties. These statements are based on the beliefs and assumptions of management and on the information currently available to management. Forward-looking statements include information concerning forecasts, projections, anticipated synergies, and other information concerning possible or assumed future results and may be preceded by, followed by, or otherwise include the words “believes”,“expects”, “anticipates”, “intends”, “plans”, “targets”, “estimates” or similar expressions. Forward-looking statements are not assurances of results or values. They involve risks, uncertainties and assumptions. Future results may differ materially from those expressed in these forward-looking statements. Many of the factors that will determine these results and values are beyond the Company’s ability to control or predict.
         
      • 6.2.2 The Company does not undertake and is not required to update or revise such forward-looking statements, in particular as a result of new information or subsequent events or other factors. Additional information concerning material factors that may have an effect on the financial results of the Total group may be consulted in documentation filed with the French Autorité des marchés financiers(AMF) and the United States Securities and Exchange Commission (SEC) or other competent authority.
    • 6.3 Availability
      The Company does not guarantee that the Website will operate without interruption or that the servers ensuring access to it operate and/or the third-party sites to which hypertext links refer do not contain viruses.

  7. UPDATES OF TERMS AND CONDITIONS OF USE OF THE WEBSITE AND APPLICABLE LAW

    The Company may update these Conditions of Use of the Website at any time. Consequently, we invite you to regularly refer to the latest Conditions of Use in effect. These general conditions of use of the Website are subject to the law of Singapore and you accept the exclusive jurisdiction of the High Court of Singapore for any dispute between you and the Company.

  8. CONTACT DETAILS

    If you have any queries about the Website, please contact us by email at [email protected] or by post at
    Total Cambodge
    ANINA Building 6th Floor,
    No 240, St.271, B.P 600, 12351
    Phnom Penh, Cambodia

     

     

    PERSONAL DATA PROTECTION POLICY  

    Welcome to https://kh.totalenergies.com Website (the Website). By connecting to the Website you acknowledge you have read, understood and accepted the Personal Data Protection Policy (the Policy) without limitation or reservation along with our General Terms and Conditions of Use. Please note that other general terms and conditions and personal data protection policies apply to our other sites. We recommend that you read them carefully.

    This Policy is intended to inform you of the rights and freedoms you can exercise with regard to our use of your personal data. It also describes the measures we have implemented to protect them.

    Total Cambodge is responsible for processing personal data concerning the management of the Website. Processing is in accordance with the Personal Data Protection Act and has been covered by previous formalities.

    1. PURPOSE OF PROCESSING AND TYPES OF DATA COLLECTED

      When visiting the Website you may provide us with personal data such as your surname and first name, to benefit from the services offered. We can in particular collect some of your personal data for external communication purposes such as answering your requests for information and better understanding your expectations. In our online forms, compulsory fields are marked with an asterisk. If you do not answer the compulsory questions we will not be able to provide you with the requested service. Your personal data are not subsequently processed in any manner that is incompatible with the purpose described above or in the collection forms. They are only stored for the requisite amount of time needed to fulfill these purposes.

    2. DATA RECIPIENTS

      Your personal data may be disclosed only to specific departments tasked with processing or subsidiaries directly or indirectly owned or to specific partners, independent distributors or sub-contractors for analysis and survey purposes. Furthermore, if you submit a comment intended to be posted online, we may publish some of your personal data on the Website. Given the characteristics of the Internet, i.e., free capture of broadcast information and the difficulty, or even the impossibility, of monitoring usage by third parties, we inform you that you can stop such distribution by contacting us, as indicated in Article 5 below. The Data Controller transfers personal data in accordance with applicable laws.

    3. SECURITY AND CONFIDENTIALITY OF YOUR DATA

      We implement the appropriate measures to ensure the security and confidentiality of your personal data and in particular to prevent them from being altered, damaged or accessed by unauthorized third parties.

    4. MANAGEMENT OF COOKIES

      • 4.1 Principles
        • 4.1.1 When you visit the Website, a ‘cookie’ may be installed in your computer. A cookie is a file that records information concerning your browsing of the Website from that computer (e.g.visited pages, date and time of browsing, viewed links) and will facilitate your visits by making it easier and faster for you to identify yourself to access your target pages.
           
        • 4.1.2 You can delete cookies installed on your computer at any time and prevent new cookies being saved and receive notification before installation of a new cookie by configuring your browser software. Please refer to the help section of your browser software for more information on how to activate and deactivate these functions and refer to the browser’s “types of cookies, cookies, statistics, settings”. .
           
        • 4.1.3 Please note that you may not benefit from some of our services if you uninstall a cookie or prevent cookies from being installed on your machine.
      • 4.2 Types of cookies, cookies and statistics and settings
        • 4.2.1 Cookies installed on your server when yousurf on the website are cookies which exclusively aim at enabling or facilitating communication through electronic mean or which are strictly necessary for the provision of services you require (languages cookies, identify cookies…) or statistics cookies or other cookies under the following conditions.
           
        • 4.2.2 When cookies require your prior consent to the installation, you are asked through the banner displayed on the front page, stating that the pursuit of the navigation on the website means your acceptance.
      • 4.3 Which cookies are installed?

        Data Controller cookies
        Cookie Description     How to OPTOUT     Persistence
        Site (has_js) Contains information about the browsersession and allows visitors to log into the website   Removed when the browser is closed
        Site (cookie agreed) Remembers a visitor's choice regarding cookies    13 months


        Third party cookies
        Cookie editor Description How to OPTOUT Persistence   
        Score Card Research Beacon Allows Share this to see how many visitors come to the site    http://www.scorecardresearch.com/OptOutTag.aspx 2 years
        ShareThis Allows sharing on Miscellaneous Social platforms http://www.sharethis.com/privacy __unam (9 months)
        __stdlxmap (7 days)
        __stgmap (7 days)
        __stid (24hours)
        __uset (24hours)
        STPC (24hours)
        METRIXLAB Allows  and records the opening of the satisfaction form about the site To opt-out
        please contact [email protected]        		 7 months
        FASTFONT Allows display performance - Removed when the browser is closed
        TWITTER Records ID’s for sharing on twitter Through your profile, go to your SecuritySettings page and uncheck the box under the promoted content section. 18 months
        FACEBOOK Records ID’s for sharing onfacebook    https://www.datalogix.com/privacy/

        scroll down to the "Choice" heading, click the last "click here" link in the paragraph, and fill in your information. 
                 		 2 years


        Statistics cookies
        Cookie editor Description How to OPTOUT Persistence
        AT INTERNET Allows to see how many visitors come to the site and how often http://www.xiti.com/en/optout.aspx  7 months
        • 4.3.1 Statistics Cookies enable us to measure the number of visits, the number of page views and the activity of visitors on the website, including their return rate. In that case, a statistical tool creates a cookie with a unique identifier, which will be stored for a maximum of 7 months.
           
        • 4.3.2 Your IP address is also connected to determine from where you connect. It is immediately rendered anonymous when you leave the Website, which prevents your identification as a physical person. The statistic data concerning the site traffic is first collected by the service provider AT Internet and then returned to the data controller in an aggregated and anonymous format, through a web interface that only the data controller can access.
           
        • 4.3.3 This data will not be transferred to third parties or used for another purpose. At any time, you can block those cookies by using the “opt out” proceess at http://www.xiti.com/en/optout.aspx
      • 4.4 How can you delete, be informed about the installation of new cookies?
        • 4.4.1 How can you delete cookies file already installed on your computer?
          • (a) Go to your workstation(b) Select C:\ the “Windows file”
          • (c) Open the “temporary internet Files” file
          • (d) Select all the files (CTL A)
          • (e) Choose the option “delete”
        • 4.4.2 How can you refuse or can you be informed of setup of all the cookies files?
          • (a) Surfing with Internet Explorer 5(Microsoft): choose “Tools”, “internet Options”, “Security”, “Customise the level”, in the rolling menu, click on, “authorize cookies on your computer”, choose “ask for”, to be informed or desactivate so as to refuse all the cookies
          • (b) Surfing with Internet Explorer 6, 7 or 8(Microsoft): Click on “Tools”, “Internet Options”, “Confidentiality”, then the level you want to apply.
          • (c) Surfing with Firefox: Click on “Tools”,“Options”. In “Privacy” uncheck “Accept cookies”.
          • (d) Surfing with Google Chrome: Click on “Customise and Control Google Chrome”, click on “Settings”. In “Confidentiality”, click “Content Settings”, and tick “Block cookies and data from third parties websites.

    5. YOUR RIGHTS

      In accordance with the Personal Data Protection Act, you have a right to access, query, modify, rectify or delete your personal data. You can obtain disclosure of your personal data in a usable format. You can also object to the processing and circulation of your personal data. The company reserves the right to reject any request it deems inappropriate. In accordance with law in force, you have a right of formal consent to sales canvassing via e-mail, fax or automatic caller.

      If you wish to exercise these rights or obtain other information, please send your request to [email protected] or by post to the following address:

      Total Cambodge
      ANINA Building 6th Floor,
      No 240, St.271, B.P 600, 12351
      Phnom Penh, Cambodia